Description

Entries in the medical record should be made with: A. Yellow Highlighter B. A #2 pencil C. Black pen D. Black Sharpie Marker C Although there a re credit adjustments, most adjustments would be: A. Added to the patient's account B. Subtracted from the patient's account C. Considered a payment on the account D. Considered a deductible B The common abbreviation for "chest x-ray" is: A. CXT B. CRAY C. CXRAY D. CXR D When the office is not staffed (such as at night or weekends) there is another service company that takes all calls and contacts doctor if needed. One term for this is the Exchange; another term used is: A. Administrative Assistant B. Party Line Services C. The Answering Service D. Cell Phone C In the terminal digit chart number "12345.10", the numbers following the decimal would be: A. Filed last B. Category numbers C. Filed first D. Secondary numbers C There are many different methods of filing. Three of the most common found in medical facilities are: A. Alphabetic, Diagnostic, Insurance Types B. Alphabetic, Numeric, Terminal Digit C. Alphabetic, Color Coded, Date of Service D. Alphabetic, Facility Name, Color Coding B The skin has layers; the dermis, epidermis and A. Muscle B. Tendon C. Subcutaneous D. Epidermal C An example of negative nonverbal communication would be: A. Saying hello to a patient as they arrive B. smiling as the patient enters the office C. grimacing when a problem patient arrives D. saying goodbye with a smile C What type of consent is sufficient for common or simple procedures with little or no risk? A. Implied consent B. Informed consent C. Release consent D. Assignment A Susan had an office visit charge of $60.00. She paid $50.00 by check on that same date. Her previous balance (before seen that day) was $100.00. What is her current balance after charges were added and payment was made on this date? A. $160 B. $50 C. $10 D. $110 D The correct meaning of the abbreviation "MI" is: A. massive infection B. Morning Injection C. Myocardial Infarction D. Myocardial Infection C The most recent medical information in a patient's chart can usually be found: A. On the top right side B. On the bottom left side C. In the middle left side D. On the bottom right side A All entries written in to the medical record, or notations on a ledger, must be: A. Pre-approved by the physician B. Written only by the medical administrative assistant C. Initialed by the person making the entry D. Written only by doctor C Giving the patient adequate information concerning the method, risk and consequences prior to a procedure being performed is called: A. Confidentiality B. Tort C. The right to know D. Informed consent D Which of the following would be filed THIRD? A. 134356 B. 127890 C. 143679 D. 109456 A When scheduling an appointment for a new patient, the medical administrative assistant should do all of the following except: A. Obtain and verify the patients full name B. Offer a choice of time C. Ask if the patient is referred from another physician D. Ask the marital status of the new patient D The suffix -oscopy means: A. Excision B. Incision C. Visualize through a scope D. Insertion C The suffix -pathy means: A. Disease B. Manipulation C. Physical therapy D. Chemical A The symptoms the patient is currently being seen for are called: A. The prognosis B. The PFSH C. The patient record D. The chief complaint D The law that protects healthcare workers who five aid at the scene of an emergency or accident is called the: A. Good Samaritan Law B. Good Deed Law C. Professional Courtesy Law D. Emergency Exemption Law A The amount that an insurance company may say is "not allowed" and "not the responsibility of the patient", for a contracted physician, would become "what" on the patient's account? A. A charge B. An adjustment C. A payment D. A deductible B What information is required before you can "mark" (matrix) your appointment book in advance? A. Days and hours the physician usually sees patients in the office B. Employee vacation days C. Patient preferences regarding appointment times D. Appointment times for friends of the physician A Sally Smither's account balance was $1500.00. Her insurance sent a check to the office, in the amount of $1300.00. The remainder is Sally's responsibility. What amount will she need to pay to bring her account to zero? A. $160.00 B. $1500.00 C. $200.00 D. $300.00 C The total of all amounts still owing to the physician, for services rendered or procedures performed is called: A. Income B. Liabilities C. Accounts payable D. Accounts receivable D After a new patient fills out a registration form, the medical administrative assistant should: A. Be certain the patient can pay for the visit by credit card B. Review form to be certain all information has been completed C. Take the patient to an examination room D. Verify the the patient has never filed a malpractice suit before B If the doctor wants a test done immediately, the test is said to be ordered on a "__________" basis. A. QNS B. NPO C. PRN D. STAT D The throat is also called the: A. Larynx B. Pharynx C. Trachea D. Esophagus B The patient reports that she has had pain in her left elbow for two weeks, after hitting it on her car door. The report of pain, in a SOAP note, would be considered: A. Subjective B. Objective C. Assessments D. The plan A The heart has how many chambers? A. One B. Two C. Three D. Four D Which of the reference books below can be used to check for the correct spelling and indication of drugs? A. Standard dictionary B. Physician's Desk Reference C. Medical Dictionary D. Current Procedural Terminology B Which of the following would be filed SECOND? A. Sammy Stephens B. Sammie Stephens C. Sammy Stevens D. Sam A. Stevens A In an emergency phone call, which of the following should NOT be done? A. Identify the caller: Name and Phone number B. Ask if they are alone, able to call 911 or have transportation C. Advise the patient to take pain medications until they can get to the E.R. D. If ambulance is already called, remain on the line with the patient until help arrives C