Description
2024 Wellcare ACT Mastery Exam -
Broker
Centene requires all contracted brokers/agents to read, understand, and agree to Centene's Business
Ethics and Code of Conduct Policy.
True
False - CORRECT ANSWER True
The TPMO disclaimer must be used by any TPMO that sells plans on behalf of more than one MA plan
provider. The disclaimer must be:
(Select all that apply.)
a. Included in any marketing materials, including print materials and television advertisements
developed, used, or distributed by the TPMO.
b. Verbally conveyed within the first minute of a sales call.
c. Prominently displayed on TPMO websites (regardless of content).
d. Electronically conveyed when communicating with a beneficiary through email, online chat, or other
electronic means of communication (regardless of content). - CORRECT ANSWER a. Included in any
marketing materials, including print materials and television advertisements developed, used, or
distributed by the TPMO.
b. Verbally conveyed within the first minute of a sales call.
c. Prominently displayed on TPMO websites (regardless of content).
d. Electronically conveyed when communicating with a beneficiary through email, online chat, or other
electronic means of communication (regardless of content).
When a paper SOA form is used, it must be completed __________ hosting the sales presentation.
a. 48 Hours prior to
b. During
c. After - CORRECT ANSWER a. 48 Hours prior to